TREVO Host Community Archives - TREVO Stories

TREVO Shield – English Version

Trevo Malaysia — Fri, 25 Mar 2022 10:37:00 +0000

Car Sharing is now EXTRA Safe for all TREVO Hosts.

Safeguard your main asset even more with our innovative insurance coverages.

Only on TREVO.

Lift away your worries when you host and earn on TREVO

Host your car in complete confidence thanks to TREVO Shield – insurance that goes above and beyond your usual car coverage.

As Malaysia’s No. 1 Car-Sharing Marketplace, we know your needs as our Host are important. Together with our premium Insurer, Allianz, we have innovated the first Insurance Policy purely for car-sharing Hosts.

Underwritten by Allianz General Insurance Company (M) Berhad, TREVO Shield (termed by TREVO) is an array of coverages/protections designed by TREVO. It comprises the core Peer-to-Peer Insurance Add-on that is made available by Allianz and is recognised by Persatuan Insurans Am Malaysia (PIAM) and Bank Negara Malaysia. TREVO Shield makes hosting your car to earn extra income, EXTRA safe!

‘Great! So how EXTRA Safe is TREVO Shield?’

No Claims Discount (NCD) Relief

If you have made at least one claim this year — nullifying the NCD on your yearly insurance premium, our Shield 60 Plan makes a One-Off Payment* for your lost NCD.

Exterior Dents/Damages

TREVO Shield gives you EXTRA coverage in the cases of driving accidents by Guests – to your car’s body, paint and bumper**

Excess Relief

TREVO Shield provides the Excess relief where you are responsible for, in the event of physical damage to your car during a TREVO trip upon you’re eligible for reimbursement

Towing and Roadside Assistance

We cover up to RM200 in towing costs to Allianz-approved Workshops.

There are 3 TREVO Shield Plans available for car hosts.

Choose the Plan that’s right for you:

	Host’s Earning	3rd Party Liability	Surplus Charge, RM	NCD Protection (one off)	Fire & Theft	Roadside Assistance	Exterior Minor Dent/Damage Costs (up to RM1,000)	Compulsory Excess Relief	Free GPS
Shield 60 (40% Marketplace Fee)	60% of Access Fee	✓	0	✓	✓	✓	✓	✓	✓
Shield 65 (35% Marketplace Fee)	65% of Access Fee	✓	400	X	✓	✓	✓	✓	✓
Shield 75 (25% Marketplace Fee	75% of Access Fee	✓	1500	X	✓	✓	X	✓	RM 15 per Month

Ready to sign up for TREVO Shield?

List your car on TREVO

Choose your TREVO Shield Plan

Choose your TREVO Shield Plan

TREVO team will reach out to you

For more TREVO Shield-related info from A-to-Z, check out Part 2 of our blog post!

For the BM version of this Blog click here

Prefer to speak with us directly?
You can email us at supply@trevo.my or schedule with us by clicking here.

The post TREVO Shield – English Version appeared first on TREVO Stories.

TREVO Shield – Versi Bahasa Malaysia

Trevo Malaysia — Fri, 25 Mar 2022 08:42:00 +0000

Perkongsian Kereta kini LEBIH Selamat untuk semua Hos TREVO.

Tingkatkan perlindungan aset utama anda dengan perlindungan insurans inovatif kami.

Hanya di TREVO.

Jadi Hos dan jana pendapatan di TREVO tanpa sebarang kerisauan

Dengan TREVO Shield – sebuah insurans yang luar biasa berbanding perlindungan kenderaan yang lain, anda boleh menyewakan kereta anda dengan lebih yakin.

Sebagai Rangkaian Sewa Kereta Terbesar di Malaysia, kami peka dengan keperluan anda sebagai Hos adalah sangat penting. Hasil kerjasama dengan penginsurans premium, Allianz, kami telah menginovasikan Polisi Insurans pertama khas untuk Hos perkongsian kereta.

Ditajajamin oleh Allianz General Insurance Company (M) Berhad, TREVO Shield (dinamakan oleh TREVO) merupakan perlindungan pelbagai yang dirangka oleh TREVO. Ia terdiri daripada tambahan teras Insurans Peer-to-Peer yang disediakan oleh Allianz dan diiktiraf oleh Persatuan Insurans Am Malaysia (PIAM) serta Bank Negara Malaysia. TREVO Shield membuatkan penyewaan kereta anda untuk menjana pendapatan, LEBIH Selamat!

Hebatnya! Jadi bagaimanakah TREVO Shield LEBIH Selamat?

Pelepasan Diskaun Tanpa Tuntutan (NCD)

Jika anda telah membuat sekurang-kurangnya satu tuntutan pada tahun semasa – yang membatalkan NCD pada premium insurans tahunan anda, Shield 60 Plan kami akan membuat Pembayaran Sekali* terhadap kehilangan NCD anda.

Lekukan/Kerosakan Luaran

TREVO Shield memberikan anda perlindungan LEBIH untuk kemalangan memandu oleh penyewa (Guest) – terhadap badan, cat, dan bampar kereta anda**

Pelepasan Lebihan (Excess Relief)

TREVO Shield menyediakan Pelepasan Lebihan (Excess Relief) yang mana merupakan tanggungjawab pemegang insurans, sekiranya berlaku sebarang kerosakan fizikal terhadap kereta anda semasa dalam perjalanan TREVO anda layak untuk menerima bayaran balik.

Penundaan dan Bantuan Tepi Jalan

Kami membayar kos penundaan kereta ke bengkel yang diluluskan oleh Allianz sehinga RM200.

*Hanya tersedia untuk Shield 60 Plan

**Hanya tersedia untuk Shield 65 Plan dan Shield 60 Plan

Terdapat 3 TREVO Shield Plans tersedia untuk pesewa (Hos) kereta:

Pilih Pelan mengikut kesesuaian anda:

Pelan	Pendapatan (% of Kadar Perjalanan)	Caj Lebihan	Pelepasan Diskaun Tanpa Tuntutan (NCD)	Lekukan/ Kerosakan Luaran	Liabiliti Pihak Ketiga	Penundaan dan Bantuan Tepi Jalan	Pelepasan Lebihan
Shield 60	60%	RM0	✓	✓	✓	✓	✓
Shield 65	65%	RM400	—	✓	✓	✓	✓
Shield 75	75%	RM1,500	—	—	✓	✓	✓

Sudah bersedia untuk mendaftar TREVO Shield?

Senaraikan kereta anda di TREVO

Pilih pelan TREVO Shield anda

Tukarkan penginsurans kenderaan persendirian anda kepada Allianz melalui TREVO Guard***

*** TREVO akan menghubungi anda

Ada sebarang soalan?

For the English version of this Blog click here

Ingin bercakap dengan wakil kami?

Anda bolehlah menghantar emel kepada kami di supply@trevo.my atau klik di sini untuk jadualkan janji temu.

The post TREVO Shield – Versi Bahasa Malaysia appeared first on TREVO Stories.

TREVO Shield: Everything You’ll Ever Want to Know

Trevo Malaysia — Fri, 25 Mar 2022 08:30:00 +0000

Looking for more information about this EXTRA Safe safeguard for TREVO Hosts?

We are here to help!

1. How does TREVO Shield work?

TREVO Shield is the first Insurance Policy purely for car-sharing Hosts (excluding Commercial Hosts) in Malaysia. Together with our premium insurer, Allianz, we have launched an insurance policy that safeguards the car(s) you host even more with our innovative insurance coverages.

In the rare event where your Guests unintentionally cause injuries and damages to another person and their car while driving your car, TREVO Shield will cover your car against self damage, and fire & theft. TREVO Shield also provides you with EXTRA coverage in the rare cases of driving accidents by Guests — to your car’s body, paint and bumper. *

Other TREVO Shield EXTRA Safe features include:

No Claim Discount (NCD) Relief**
Compulsory Excess Relief
Towing and Roadside Assistance

* Only available on the Shield 65 Plan and Shield 60 Plan

** Only available on the Shield 60 Plan

2. Do I still need my own motor insurance policy if I already have TREVO Shield?

Yes. It’s mandatory to embark onto TREVO Shield for the motor protections extended to P2P car sharing, together with other EXTRA Safe features offered by TREVO. You have to be an Allianz Private motor insurance policyholder. The TREVO Shield Plan is an add-on safeguard that complements your Allianz Private motor insurance policy. To gain a better understanding of how TREVO Shield works alongside your personal motor insurance policy, feel free to contact our team here.

3. Is it safe and legal to use TREVO Shield?

Yes, underwritten by Allianz General Insurance Company (M) Berhad, TREVO Shield (termed by TREVO) is a Peer-to-Peer Insurance Add-on that is recognised by Persatuan Insurans Am Malaysia (PIAM) and Bank Negara Malaysia.

4. Which TREVO Shield Plan suits me best?

Please keep in mind that the Plans which offer a higher earning (% of Trip Rate) are conditioned with higher liability each time you make an Insurance Claim, and less EXTRA Safe features.

Choose a Plan with the ideal Earning to Coverage Ratio
If you opt for Shield 60 or Shield 65, you will earn 60% or 65% of the Trip Rate respectively, Having said that, these Plans offer EXTRA Safety features, for instance for Shield 65, you’ll receive EXTRA coverage for exterior dents / damage and a lower Surplus Charge of RM400.

Meanwhile, Shield 60 enables you to earn 60% of the Trip Rate. It provides you with EXTRA Safety features that are unavailable in other Plans such as No Claim Discount (NCD) Relief and ZERO Surplus Charge Excess.

Every TREVO Shield Plan comes with a different set of features. Pick the Plan that best suits your earning goals and safety needs as a Host.

5. What happens if my car is involved in an accident and my car is insured through TREVO Shield?

Hosts (excluding Commercial Hosts) will be contractually protected against physical damages (collision and other comprehensive causes), fire & theft, up to the insured value of the Vehicle. Establish contact with TREVO Customer Service at known point of Incident happening.

TREVO shall be responsible for handling the insurance claims process on behalf of Hosts, with reasonable assistance provided by the Hosts and subject to the Hosts’ compliance to TREVO and Insurance terms and conditions.

For post-Trip damages and incidentals, TREVO will assist/work closely with You, Insurer’s panel inspectors, and the police to carry out the necessary investigations.

6. In the event of an accident, how should I proceed with my TREVO Shield claim?

For all claims, Hosts are required to submit a report (Booking Issue Report) via the TREVO app.

For MINOR damages, we may at our discretion directly reimburse Hosts for damages:

caused by the Guests during a Trip
for which repairs cost is less than the claim threshold of RM1,500 as set out in Annex 2 of our Terms of Service
in the sole opinion of TREVO, does not constitute normal wear and tear on the Vehicle.

For MAJOR damages:

For any major incidents that require immediate attention, Hosts may reach out to TREVO Customer Service via Livechat on TREVO app.

For post-Trip major damages and incidentals, TREVO will assist/work closely with Allianz’s panel inspectors and police to carry out the necessary investigations. In the event the cost of any damage to the Vehicle (as ascertained by the P2P Insurer’s panel workshop) is more than RM1,499, you agree to make a claim from the P2P Insurer to rectify/repair such damage or bears the cost of repair yourself.

In the event of a loss or damage arising from a Trip for which you are entitled to make claims under TREVO Shield, such claims are approved by Allianz. You shall pay a Surplus Charge (according to the Shield Plan) to TREVO and Allianz shall, at their option, pay you:

the reasonable or actual expenses incurred in repairing the Vehicle; or
the fair market value of your Vehicle, or the sum insured in the applicable policy, whichever is lower,
determined by your insurer at its sole discretion.

7. Why do I have to pay Surplus Charge for Shield 65 and Shield 75?

Excess is the fees payable to TREVO in facilitating your Insurance claim filing.

For example, in the case of Shield 60, TREVO Shield offers Zero Surplus Charge where you are supposedly financially responsible for in other Plans, in the event of physical damage to your car during a TREVO trip before you’re eligible for reimbursement.

8. If I choose Shield 60 or Shield 65, how will these TREVO Shield Plans provide coverage for Exterior Dents and Damages?

TREVO allows our liability to the dents caused by TREVO Guests as per the guidelines below:

a) The paint and body of your car (excluding tyres, side mirrors, windscreen, windows, antenna, and any accessories)

i) Dent: A depression or contouring on a single panel 2 inches or more in diameter

ii) Scratch: More than 3 linear inches in length

b) Your car’s bumper

Scratches or dents to bumpers and attached components, provided the scratches are cosmetic in nature and do not compromise the safety and function of the vehicle.

i) Dent: A depression or contouring on a single panel 2 inches or more in diameter

ii) Scratch: More than 3 linear inches in length

The maximum payable amount under Exterior Minor Dent/Damage policy is RM1,000 per renewal of your Base Private Motor Insurance with P2P Insurer.

9. I’ve chosen Shield 60. How will I benefit from No Claim Discount (NCD) Relief?

NCD is a form of premium discount for not having made a claim during the preceding period of your Private Motor Insurance (provided the period of insurance exceeds one year).

If TREVO Guests meet with an Incident which will give rise to a claim on TREVO Shield, the NCD of your Private Motor Insurance entitlement that you have accumulated would drop to zero at the next renewal and your NCD will start all over again. TREVO follows the NCD clauses as stipulated in your Private Motor Insurance Policy

NCD Relief

In consideration of the Shield 60, TREVO agrees to compensate you the NCD that you may forfeit due to a claim being made under TREVO Shield. The amount is one-off and is equal to your NCD entitlement as stipulated in your Private Motor Insurance Policy for the current Period of Insurance.

NCD Relief provided under Shield 60 is terminated automatically when:

Insurer make a payment for a claim under this Relief
You change your Shield 60 Plan to other Plans
You withdraw your NCD entitlement from your Private Motor Insurance

How NCD Relief works:

For example, if the full premium of your comprehensive Private Motor Insurance policy is RM1,000, and you have accumulated NCD of 55% in year 2022.

Actual premium paid in 2022 @ 55% NCD = RM450

NCD = RM550

Let’s say in the same year, a TREVO Guest gets into an incident with your car and files for TREVO Shield claim. The effects of the claim are:

TREVO will compensate you with a one-off RM550 owing to the NCD Relief in 2022
You will pay RM1,000 for your 2023 Private Motor Insurance Renewal
Nullify your NCD of your Private Motor Insurance (NCD=0%)

10. What is not covered by TREVO Shield?

TREVO Shield coverage excludes any injuries and damages that are caused when you are driving your own TREVO-listed car, as it is purely a car-sharing Insurance Policy that safeguards your car when it is being driven by Guests.

When you are driving your own TREVO-listed car, your personal Allianz motor insurance policy will protect you.

Glossary: An ‘A to Z’ Explanation of TREVO Shield

% of Trip Rate
The percentage of the booking fee that is paid by your Guest to you (the Host) in exchange for the use of your TREVO-listed car. You receive a percentage of the trip rate — after subtracting the costs of your protection plan (including the TREVO platform fee) and other deductions by TREVO.

Surplus Charge
This is the amount that you have to pay to Trevo for each and every claim that TREVO Insurer approves, even if the incident is NOT your fault.

Exterior Dents / Damages
Our Shield 65 and Shield 60 Plans cover exterior damages to your TREVO-listed car’s body, paint and bumper. This EXTRA Safe feature is applicable in the event of a collision by your Guests. All dents / damages claims are subject to terms & conditions set by TREVO.

Compulsory Excess Relief
For every Insurance claim there is a portion that you will be required to pay as the first amount that you have to bear; as agreed to in your Insurance policy – the amount is known as ‘excess’. TREVO Shield offers a waiver to the Excess.

Towing and Roadside Assistance
TREVO Shield offers up to RM200 in towing costs for your car to Allianz-approved workshops.

There are 3 TREVO Shield Plans available for car hosts:

Choose the Plan that’s right for you:

	Host’s Earning	3rd Party Liability	Surplus Charge, RM	NCD Protection (one off)	Fire & Theft	Roadside Assistance	Exterior Minor Dent/Damage Costs (up to RM1,000)	Compulsory Excess Relief	Free GPS
Shield 60 (40% Marketplace Fee)	60% of Access Fee	✓	0	✓	✓	✓	✓	✓	✓
Shield 65 (35% Marketplace Fee)	65% of Access Fee	✓	400	X	✓	✓	✓	✓	✓
Shield 75 (25% Marketplace Fee	75% of Access Fee	✓	1500	X	✓	✓	X	✓	RM 15 per Month

Ready to sign up for TREVO Shield?

1. List your car on TREVO

2. Choose your TREVO Shield Plan

3. Change your private motor insurance’s insurer to Allianz via TREVO Guard***

*** TREVO team will reach out to you

List your car on TREVO

Choose your TREVO Shield Plan

*** TREVO team will reach out to you

Need more comprehensive details about TREVO and TREVO Shield?

Feel free to view our Terms of Service here.

Prefer to speak with us directly?
You can email us at help@trevo.my or schedule with us by clicking here.

The post TREVO Shield: Everything You’ll Ever Want to Know appeared first on TREVO Stories.

TREVO Shield: Semua Yang Anda Perlu Tahu

Trevo Malaysia — Fri, 25 Mar 2022 08:22:00 +0000

Mencari maklumat lanjut tentang Perlindungan LEBIH untuk Hos TREVO?
Kami bersedia membantu!

1. Bagaimanakah TREVO Shield berfungsi?

TREVO Shield merupakan Polisi Insurans pertama khas untuk Hos perkongsian-kereta (kecuali Hos Komersial) di Malaysia. Bersama dengan penginsurans premium kami, Allianz, kami telah melancarkan polisi insuran yang melindungi kereta yang anda kongsi dengan lebih lagi melalui perlindungan insuran yang inovatif.

Dalam kejadian jarang berlaku yang mana penyewa (Guest) secara tidak sengaja menyebabkan kecederaan dan kerosakan terhadap pemandu lain serta kereta mereka semasa penyewa memandu kereta anda, TREVO Shield akan melindungi kereta anda daripada kerosakan sendiri, dan kebakaran & kecurian. TREVO Shield juga memberikan anda perlindungan LEBIH dalam kes kemalangan memandu jarang berlaku akibat penyewa (Guest) — terhadap badan, cat, dan bampar kereta anda.*

Ciri LEBIH Selamat TREVO Shield yang lain termasuklah:

Pelepasan Diskaun Tanpa Tuntutan (NCD)**
Pelepasan Lebihan Wajib
Penundaan dan Bantuan Tepi Jalan

*Hanya ditawarkan dalam Pelan Shield 65 dan Pelan Shield 60

**Hanya ditawarkan dalam Pelan Shield 60

2. Adakah saya masih memerlukan polisi insurans motor jika saya sudah melanggan TREVO Shield?

Ya. Adalah wajib untuk melanggan TREVO Shield bagi perlindungan motor yang dilanjutkan ke perkongsian kereta P2P, bersama dengan ciri LEBIH Selamat yang ditawarkan oleh TREVO. Anda perlu menjadi seorang pemegang polisi insurans motor persendirian Allianz Private. Pelan TREVO Shield merupakan ciri keselamatan tambahan yang menjadi pelengkap kepada polisi insurans motor persendirian Allianz Private anda. Untuk memahami dengan lebih baik bagaimana TREVO Shield berfungsi di samping polisi insurans motor persendirian anda, sila hubungi kami di sini.

3. Adakah TREVO Shield selamat dan sah untuk dilanggan?

Ya, ia ditajajamin oleh Allianz General Insurance Company (M) Berhad, TREVO Shield (dinamakan oleh TREVO) merupakan Insurans Peer-to-Peer Tambahan yang diiktiraf oleh Persatuan Insurans Am Malaysia (PIAM) serta Bank Negara Malaysia.

4. Pelan TREVO Shield manakah yang paling sesuai untuk saya?

Perlu diingatkan bahawa Pelan yang menawarkan pendapatan yang lebih tinggi (% Kadar Perjalanan) disyaratkan dengan liabiliti yang lebih tinggi setiap kali anda membuat Tuntutan Insurans, berserta dengan ciri LEBIH Selamat yang kurang

Pilih Pelan Nisbah Pendapatan kepada Perlindungan yang sesuai

Jika anda memilih Shield 60 atau Shield 65, anda akan menjana 60% atau 65% masing-masing daripada Kadar Perjalanan. Dengan itu, Pelan tersebut menawarkan ciri LEBIH Selamat, sebagai contoh bagi Shield 65, anda akan menerima LEBIH perlindungan untuk lekukan/kerosakan luaran dan Caj Lebihan yang lebih rendah sebanyak RM400.

Manakala, Shield 60 membolehkan anda menjana 60% daripada Kadar Perjalanan. Pelan ini memberikan anda ciri LEBIH Selamat yang tidak ditawarkan dalam Pelan yang lain seperti Pelepasan Diskaun Tanpa Tuntutan (NCD) dan Caj Lebihan SIFAR.

Setiap Pelan TREVO Shield dilengkapi dengan set ciri yang berbeza. Pilih Pelan yang paling selaras dengan matlamat pendapatan dan keperluan keselamatan anda sebagai Hos.

5. Apakah yang akan terjadi sekiranya kereta saya terlibat dalam kemalangan yang mana kereta saya diisuranskan melalui TREVO Shield?

Hos (kecuali Hos Komersial) akan dilindungi secara berkontrak daripada kerosakan fizikal (perlanggaran dan punca komprehensif yang lain), kebakaran & kecurian, sehingga nilai kenderaan yang diinsuranskan. Hubungi Perkhidmatan Pelanggan TREVO semasa berada di tempat kejadian.

TREVO akan bertanggungjawab dalam mengendalikan proses tuntutan insurans bagi pihak Hos, dengan bantuan munasabah daripada Hos dan tertakluk kepada pematuhan Hos terhadap terma dan syarat TREVO dan Insurans.

Bagi kerosakan selepas perjalanan dan yang berkaitan (insidental), TREVO sedia memberi bantuan/bekerja rapat dengan Anda, panel pemeriksa Penginsurans dan pihak polis dalam menjalankan pemeriksaan yang diperlukan.

6. Sekiranya berlaku kemalangan, bagaimanakah caranya untuk saya meneruskan tuntutan TREVO Shield?

Hos diwajibkan untuk menghantar laporan (Laporan Isu Tempahan/Booking Issue Report) bagi semua tuntutan melalui aplikasi TREVO

Bagi kerosakan KECIL, atas budi bicara pihak kami akan menanggung kos kerosakan secara terus kepada Hos:

yang disebabkan oleh Penyewa (Guest) semasa dalam Perjalanan
terhadap kos pembaikan yang mana tuntutan dihadkan kurang daripada RM1,500 seperti yang telah ditetapkan dalam Lampiran 2 Terma Perkhidmatan kami
yang mana pada pendapat tunggal TREVO, bukan merupakan haus dan lusuh biasa pada Kenderaan.

Bagi kerosakan BESAR:

Bagi sebarang insiden besar yang memerlukan perhatian segera, Hos boleh menghubungi Perkhidmatan Pelanggan TREVO melalui Livechat dalam aplikasi TREVO.

Untuk kerosakan selepas perjalanan dan yang berkaitan (insidental), TREVO sedia memberi bantuan/bekerja rapat dengan panel pemeriksa Penginsurans dan pihak polis dalam menjalankan pemeriksaan yang diperlukan. Sekiranya kos kerosakan pada Kenderaan (seperti yang telah dipastikan oleh bengkel panel Penginsurans P2P) adalah lebih daripada RM1,499, anda bersetuju untuk membuat tuntutan daripada Penginsurans P2P untuk membaikpulih kerosakan tersebut atau menanggung kos membaikpulih sendiri.

Sekiranya berlaku kerugian atau kerosakan akibat daripada Perjalanan yang mana anda berhak untuk membuat tuntutan di bawah TREVO Shield, ianya dibenarkan oleh Allianz. Anda perlu membayar Caj Lebihan (berdasarkan Pelan Shield) kepada TREVO, dan Allianz, mengikut budi bicara mereka, akan membayar anda:

perbelanjaan sebenar atau munasabah yang ditanggung dalam membaikpulih Kenderaan; atau
nilai pasaran saksama Kenderaan anda, atau jumlah diinsuranskan dalam polisi yang berkenaan, mana yang lebih rendah,
ditentukan oleh penginsurans anda atas budi bicara masing-masing.

7. Mengapakah saya perlu membayar Caj Lebihan bagi Shield 65 dan Shield 75?

Caj Lebihan adalah bayaran kepada TREVO yang memudahcarakan pemfailan tuntutan Insurans anda.

Contohnya, bagi Shield 60, TREVO Shield menawarkan Caj Lebihan Sifar yang mana dalam Pelan lain sepatutnya ditanggung oleh anda, sekiranya kerosakan fizikal berlaku terhadap kereta anda semasa dalam perjalanan TREVO anda layak untuk mendapat pembayaran balik.

8. Jika saya memilih Shield 60 atau Shield 65, bagaimanakah pelan TREVO Shield tersebut memberikan perlindungan terhadap lekukan dan kerosakan luaran?

TREVO bertanggungjawab terhadap lekukan yang disebabkan oleh Penyewa (Guest) TREVO mengikut garis panduan di bawah:

a) Cat dan badan kereta anda (tidak termasuk tayar, cermin sisi, cermin depan, tingkap, antena, dan mana-mana aksesori)
i) Lekukan: Kemik atau kontur pada panel tunggal berdiameter 2 inci atau lebih
ii) Calar: Panjang lebih daripada 3 inci garis lurus

b) Bampar kereta anda

Calar atau lekukan pada bampar dan komponen yang dipasang, dengan syarat calar bersifat kosmetik dan tidak menjejaskan keselamatan dan fungsi kenderaan tersebut.

i) Lekukan: Kemik atau kontur pada panel tunggal berdiameter 2 inci atau lebih
ii) Calar: Panjang lebih daripada 3 inci garis lurus

Jumlah bayaran maksimum di bawah polisi Lekukan/Kerosakan Luaran Kecil adalah RM1,000 untuk setiap pembaharuan Insurans Motor Persendirian Asas (Base Private Motor Insurance) dengan Penginsurans P2P.

9.Saya telah memilih Shield 60. Bagaimanakah saya boleh mendapat manfaat daripada Diskaun Tanpa Tuntutan (NCD)?

NCD adalah diskaun premium yang belum membuat sebarang tuntutan sepanjang tempoh Insurans Motor Persendirian anda (dengan syarat tempoh insurans telah melebihi satu tahun).

Sekiranya Penyewa (Guest) TREVO mengalami Kemalangan yang membolehkan tuntutan ke atas TREVO Shield, kelayakan NCD bagi Insurans Motor Persendirian yang terkumpul akan turun kepada sifar pada pembaharuan seterusnya dan NCD anda akan bermula sekali lagi. TREVO akan menuruti klausa NCD seperti yang termaktub dalam Polisi Insurans Motor anda.

Pelepasan NCD

Sebagai pertimbangan bagi Shield 60, TREVO bersetuju atas pampasan kepada anda NCD yang dibatalkan disebabkan oleh tuntutan yang dibuat di bawah TREVO Shield. Jumlah tersebut adalah sekali sahaja (one-off) dan bersamaan dengan kelayakan NCD anda seperti yang termaktub dalam Polisi Insurans Motor Persendirian untuk Tempoh Insurans semasa.

Pelepasan NCD yang tersedia di bawah Shield 60 ditamatkan secara automatik apabila:

Penginsurans membuat bayaran untuk tuntutan di bawah Pelepasan ini
Anda menukar Pelan Shield 60 kepada Pelan lain
Anda menarik kelayakan NCD daripada Insurans Motor Persendirian anda

Bagaimanakah Pelepasan NCD berfungsi:

Sebagai contoh, jika premium penuh polisi Insurans Motor Persendirian adalah RM1,000, anda telah mengumpul NCD sebanyak 55% pada tahun 2022.

Premium sebenar yang dibayar pada tahun 2022 @ 55% NCD = RM450

NCD = RM550

Katakan pada tahun yang sama, seorang Penyewa (Guest) TREVO mengalami kemalangan dengan kereta anda dan memfailkan tuntutan TREVO Shield. Kesan tuntutan tersebut adalah:

TREVO akan memberi anda pampasan sekali sahaja (one-off) berjumlah RM550 disebabkan oleh Pelepasan NCD pada 2022
Anda akan membayar RM1,000 untuk Pembaharuan Insurans Motor Persendirian 2023
Pembatalan NCD Insurans Motor Persendirian anda (NCD=0%)

10. Apakah yang tidak dilindungi oleh TREVO Shield?

Perlindungan TREVO Shield tidak termasuk sebarang kecederaan atau kerosakan yang berlaku apabila anda memandu kereta tersenarai TREVO anda sendiri, kerana Polisi Insurans ini bertujuan untuk melindungi kereta anda apabila ia dipandu oleh Penyewa (Guest).

Apabila anda memandu kereta tersenarai TREVO anda sendiri, anda akan dilindungi oleh polisi insurans motor persendirian Allianz anda.

Glosari: Penjelasan TREVO Shield dari A hingga Z

% Kadar Perjalanan

Peratusan daripada yuran tempahan yang dibayar oleh Penyewa (Guest) kepada anda (Hos) sebagai pertukaran untuk penggunaan kereta tersenarai TREVO anda. Anda akan menerima peratusan daripada kadar perjalanan – selepas menolak kos pelan perlindungan anda (termasuk yuran platform TREVO) dan penolakan lain-lain oleh TREVO.

Caj Lebihan

Ini adalah jumlah yang anda perlu bayar kepada TREVO untuk setiap tuntutan yang diluluskan oleh Penginsurans TREVO, walaupun sesuatu insiden itu BUKAN salah anda.

Lekukan / Kerosakan Luar

Pelan Shield 65 dan Shield 60 kami melindungi kerosakan luaran terhadap badan, cat, dan bampar kereta tersenarai TREVO anda. Ciri LEBIH Selamat ini digunapakai sekiranya berlaku perlanggaran oleh Penyewa (Guest) anda. Semua tuntutan lekukan/kerosakan adalah tertakluk kepada terma & syarat yang ditentukan oleh TREVO.

Pelepasan Lebihan Wajib

Bagi setiap tuntutan Insurans terdapat sebahagian yang perlu ditanggung oleh anda sebagai bayaran pertama seperti yang dipersetujui dalam polisi Insurans anda – bayaran itu dikenali sebagai ‘lebihan’ (excess). TREVO Shield menawarkan pengecualian kepada Lebihan.

Penundaan dan Bantuan Tepi Jalan

TREVO Shield menawarkan sehingga RM200 untuk kos penundaan kereta anda ke bengkel yang diluluskan Allianz.

Terdapat 3 TREVO Shield Plans tersedia untuk pesewa (Hos) kereta:

Pilih Pelan mengikut kesesuaian anda:

Pelan	Pendapatan (% of Kadar Perjalanan)	Caj Lebihan	Pelepasan Diskaun Tanpa Tuntutan (NCD)	Lekukan/ Kerosakan Luaran	Liabiliti Pihak Ketiga	Penundaan dan Bantuan Tepi Jalan	Pelepasan Lebihan
Shield 60	60%	RM0	✓	✓	✓	✓	✓
Shield 65	65%	RM400	—	✓	✓	✓	✓
Shield 75	75%	RM1,500	—	—	✓	✓	✓

Sudah bersedia untuk mendaftar TREVO Shield?

Senaraikan kereta anda di TREVO

Pilih pelan TREVO Shield anda

Tukarkan penginsurans kenderaan persendirian anda kepada Allianz melalui TREVO Guard***

*** TREVO akan menghubungi anda

Perlukan butiran lanjut mengenai TREVO dan TREVO Shield? Sila lihat Syarat Perkhidmatan kami di sini.

Ingin bercakap dengan wakil kami?

Anda bolehlah menghantar emel kepada kami di supply@trevo.my atau klik di sini untuk jadualkan janji temu.

The post TREVO Shield: Semua Yang Anda Perlu Tahu appeared first on TREVO Stories.

Share Your Car, Share Like Robert

Trevo Malaysia — Fri, 13 Mar 2020 07:56:50 +0000

A family man, a business professional, a top TREVO host

What motivated you to start sharing on TREVO?

I’ve been in the car industry for 26 years. TREVO opened my eyes with just one line – “Your car is parked 90% of the time”. I have been telling my team that it’s going to come to a point where people are not going to buy cars anymore. They are going to share – we are already starting to move into car sharing.

How do you share your car differently on TREVO?

Empathy goes a long way in hospitality, treat others like how you’d like to be treated

I’m hospitality-based. I believe that being hospitable, you have to empathise with people. So, let’s say… You’re driving a car, and for sudden reasons you start to tear, and you want a tissue, it’s there! I also provide a handphone holder because everyone’s on their handphone now with Waze. Nobody remembers how to go to Tropicana Golf Club!

Did you have any concerns when you first started as a TREVO host?

When I first started, I had already braced myself for cars being in bad conditions and not being taken care of. But so far, the majority of my guests are responsible. Not only in mileage but how they treat the car. I find that if you provide something clean, people tend to return it clean as well. You give me a dirty table; I’ll give you a dirtier table. It’s all about reciprocation.

Does our TREVO Track help with your concerns?

TREVO tracking service is amazing! That was even before I put in the tracker. After that, I got all my cars installed with tracking. Nothing to lose because it’s an RM450 refundable deposit. It’s a no-brainer! I don’t see why anybody would not want that.

How do you find TREVO Shield?

Yeah. My car overheated once, and they towed my car back to your yard, and everything was covered. It saved me a lot of trouble.

What keeps you going as one of the top TREVO hosts?

TREVO’s customer service is really good, really fast to respond and is always helpful. The commitment level and the response time shown by your team is great too as long as your team doesn’t ease off on your work.

TREVO Host Community Archives - TREVO Stories

TREVO Shield – English Version

Lift away your worries when you host and earn on TREVO

‘Great! So how EXTRA Safe is TREVO Shield?’

There are 3 TREVO Shield Plans available for car hosts.

Choose the Plan that’s right for you:

Ready to sign up for TREVO Shield?

For more TREVO Shield-related info from A-to-Z, check out Part 2 of our blog post!

TREVO Shield – Versi Bahasa Malaysia

Jadi Hos dan jana pendapatan di TREVO tanpa sebarang kerisauan

Hebatnya! Jadi bagaimanakah TREVO Shield LEBIH Selamat?

Terdapat 3 TREVO Shield Plans tersedia untuk pesewa (Hos) kereta:

Sudah bersedia untuk mendaftar TREVO Shield?

Ada sebarang soalan?

TREVO Shield: Everything You’ll Ever Want to Know

1. How does TREVO Shield work?

2. Do I still need my own motor insurance policy if I already have TREVO Shield?

3. Is it safe and legal to use TREVO Shield?

4. Which TREVO Shield Plan suits me best?

5. What happens if my car is involved in an accident and my car is insured through TREVO Shield?

6. In the event of an accident, how should I proceed with my TREVO Shield claim?

7. Why do I have to pay Surplus Charge for Shield 65 and Shield 75?

8. If I choose Shield 60 or Shield 65, how will these TREVO Shield Plans provide coverage for Exterior Dents and Damages?​

9. I’ve chosen Shield 60. How will I benefit from No Claim Discount (NCD) Relief?

10. What is not covered by TREVO Shield?

Glossary: An ‘A to Z’ Explanation of TREVO Shield

There are 3 TREVO Shield Plans available for car hosts:

Ready to sign up for TREVO Shield?

Need more comprehensive details about TREVO and TREVO Shield?

TREVO Shield: Semua Yang Anda Perlu Tahu

1. Bagaimanakah TREVO Shield berfungsi?

2. Adakah saya masih memerlukan polisi insurans motor jika saya sudah melanggan TREVO Shield?

3. Adakah TREVO Shield selamat dan sah untuk dilanggan?

4. Pelan TREVO Shield manakah yang paling sesuai untuk saya?

5. Apakah yang akan terjadi sekiranya kereta saya terlibat dalam kemalangan yang mana kereta saya diisuranskan melalui TREVO Shield?

6. Sekiranya berlaku kemalangan, bagaimanakah caranya untuk saya meneruskan tuntutan TREVO Shield?

7. Mengapakah saya perlu membayar Caj Lebihan bagi Shield 65 dan Shield 75?

8. Jika saya memilih Shield 60 atau Shield 65, bagaimanakah pelan TREVO Shield tersebut memberikan perlindungan terhadap lekukan dan kerosakan luaran?

9.Saya telah memilih Shield 60. Bagaimanakah saya boleh mendapat manfaat daripada Diskaun Tanpa Tuntutan (NCD)?

Pelepasan NCD

10. Apakah yang tidak dilindungi oleh TREVO Shield?

Glosari: Penjelasan TREVO Shield dari A hingga Z

% Kadar Perjalanan

Caj Lebihan

Lekukan / Kerosakan Luar

Pelepasan Lebihan Wajib

Penundaan dan Bantuan Tepi Jalan

Terdapat 3 TREVO Shield Plans tersedia untuk pesewa (Hos) kereta:

Sudah bersedia untuk mendaftar TREVO Shield?

Perlukan butiran lanjut mengenai TREVO dan TREVO Shield? Sila lihat Syarat Perkhidmatan kami di sini.

Share Your Car, Share Like Robert

A family man, a business professional, a top TREVO host

8. If I choose Shield 60 or Shield 65, how will these TREVO Shield Plans provide coverage for Exterior Dents and Damages?